Orders
How far in advance should I order?
I need to cancel my order or event
“> Deposits for catering events, nutrition seminars, lunch and learns, and workshops are non-refundable.
Delivery
Can I pick up my order?
What is the delivery fee?
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When do you deliver?
Delivery Protocols
“> Please note: our products are perishable and cannot be returned once delivered. After drop-off, the order becomes the client’s responsibility. By placing an order for delivery, the client acknowledges and agrees to these terms.
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Product
What is the difference between a grazing table and a charcuterie board?
Boards Serving instructions: Grazing Tables“>, depending on the complexity of the arrangement.
Can you accommodate food allergies or dietary restrictions?
“> Allergies or restrictions should be noted at checkout or communicated during the booking process so we can plan accordingly. While we will make every effort to accommodate requests, substitutions are not guaranteed, and it remains the responsibility of the client or event organizer to inform us of any specific dietary requirements among guests.
Food Safety & Hygiene Policies
We adhere strictly to all local health regulations and food safety guidelines. All food will be stored at the appropriate temperatures and prepared in a certified kitchen. Our staff is trained in proper hygiene practices, including regular hand washing, wearing gloves when handling food, and maintaining a clean work environment. Any food allergies or dietary restrictions must be communicated when placing your order online to ensure proper accommodations.
When is the final payment due?
All invoices are due 5 days prior to your event, starting in 2025 a 5% late fee will be added on to any late payments.
Do we need to empty out and clean out the serving trays and platters that are used for events?
Yes, please. We kindly ask that any leftover food be disposed of and removed from the serving trays, platters, and chafing dishes after your event. A quick rinse is perfectly fine our team will handle the final deep cleaning once everything is returned to our location.
Thank you so much for your help and cooperation!
What is your form of payment method?
Our payment process is simple and secure. Once your event details and selected items are finalized, we will generate a detailed invoice and send you a payment link. Payments can be processed online using a credit or debit card for your convenience.
Please let me know if you have any questions ,we’re happy to assist!